Refund policy

All items are inspected prior to shipping. If you have any questions about engraving, or need to see a mock up copy please contact us.

Due to the custom nature of the items sold with personalized engraving orders may not be returned. All sales are final.

Although rare sometimes orders may arrive damaged. If an item arrives damaged please contact us or ship it back to us, upon inspection we will take corrective action or replace if needed.

For questions or concerns Please feel free to contact us service.newfavors@gmail.com
or call us 212-545-4100